The components include:
- Web Portal / IT infrastructure
- RMA process & procedures
- Documents Control via Agile
- Shipment tracking & notification
- Advanced replacement services
- Depot repair / Out of warranty repair services
- Refurbishment / remanufacturing
- Inventory management (Spare parts, consignment, and EOL management)
- Transportation / warehousing
- Failure Analysis / Quality Reporting
- Import / Export / Custom clearance
- Worldwide locations
- Scrap / waste management
What a streamlined RMA Looks Like.
The Reverse Logistics Cost Equation:
Maximizing Return on Assets
Gaining a Competitive Advantage
